Privacy Policy
This policy explains what information Brunexis collects, how we use it, and the choices you have. We aim to keep this document short and readable.
1. Information we collect
We collect information you provide directly to us and information that is generated automatically when you use our website or services.
Information you provide
- Name, business name, email address, and phone number when you request a demo or contact us.
- Details about your business (services, service area, hours) that you share during onboarding.
- Any message content you send through forms, email, or scheduled calls.
Information collected automatically
- Basic device and browser information (type, version, screen size).
- Log data such as IP address, referring pages, and timestamps.
- Usage information from cookies and similar technologies (see below).
2. Cookies
We use a small number of cookies to make the site work correctly and to understand how it is used. These may include:
- Essential cookies — required for basic site functionality.
- Analytics cookies — help us understand aggregate usage so we can improve the site.
Most browsers let you block or delete cookies. Doing so may affect how the site works.
3. Analytics
We may use privacy-respecting analytics tools to measure page visits, referral sources, and general usage patterns. These tools do not identify individual visitors to us. We do not sell analytics data.
4. Contact forms and demo requests
When you submit a contact form or book a demo, we use the information you provide to respond to you, schedule the call, and follow up about our services. We do not share this information with third parties for marketing purposes.
5. How we use information
- To provide, operate, and improve our services.
- To respond to inquiries and support requests.
- To send service-related communications (for example, confirming a scheduled call).
- To detect and prevent fraud, abuse, or security issues.
- To comply with applicable legal obligations.
6. Data protection
We take reasonable steps to protect the information we hold, including encryption in transit, access controls, and vendor review. No system is perfectly secure, but we work to minimize risk and to respond quickly if an incident occurs.
7. Data retention
We retain information for as long as it is needed to provide our services and for a reasonable period afterward to meet legal, accounting, or reporting obligations. You may request deletion at any time (see below).
8. Your rights
Depending on where you live, you may have the right to:
- Access the information we hold about you.
- Correct inaccurate information.
- Request deletion of your information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at the email below.
9. Third parties
We use trusted service providers (for example, hosting, email, and scheduling tools) to operate our business. These providers only access the information they need to perform their functions and are contractually required to protect it.
10. Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you.
11. Contact
Questions or requests about this policy? Email us at [email protected].